Your alarm system automatically sends us a weekly test. The Electronic Security Association recommends you test your alarm system at least monthly.
We are happy to answer questions about the use of your system. Please call our office during normal business hours at 901-755-1800. Our technical team is ready to help.
If your security system keypad looks like the picture below:
Please check out the following video to learn the basic functions of your system.
If you have a Frase security system with a touch-screen keypad:
Please refer to the following video for a basic tutorial:
You can reach Frase’s 24-hour monitoring center by calling (901) 382-6996.
The alarm keypad will beep to alert you of a system message. When the keypad beeps, the message will display the status of the system. Please note: there are thousands of electronic devices that make beeping sounds. Some of the most common beeping devices are as follows:
The smoke detectors attached to the alarm system do not have individual batteries. They are connected to the power source of the security system at the main control panel.